Customer Experience

"Satisfaction" is only satisfactory. We want
you to be Tickled, Delighted and Happy!

Tickled, Delighted and Happy!
  • From your initial visit to or one of our Lennar Welcome Home Centers, to your first day of home ownership and beyond – it is our pledge to be there every step of the way in the purchase of your new home.
  • Our Associates are dedicated to providing you with Total Lennar Care (TLC).
  • TLC is a willingness to do the extraordinary every day for our Customers, and make the home buying process a true celebration. In addition, your exceptional home buying experience doesn’t stop at your closing.
  • Even after you’ve settled in, we strive to continue to keep you 100% satisfied in your new home, with regularly scheduled visits from our Customer Care Team.
  • It’s about going above and beyond the superior standards and exceptional service that our Customers expect and deserve from us.

We are dedicated to making you Tickled, Delighted and Happy.